ANSWERING EMAILS & PHONE CALLS, PROMPTLY
Not geting a prompt response to a phone call or email is probably the # 1 complaint among customers; when it comes to Customer Service. I have experienced this "lack of response", even with Companies within this industry. I send emails requesting an answer and do not hear back. Sometimes there may be a valid reason, but without that information you waste your time trying to contact the person or company. I consider it my "Pet Peeve" in business.
Communication is one of the most important parts of any business and the old saying applies here. "Do unto others as you would want them to do unto you". PLEASE RESPOND to other companies and customers in a timely manner.
Since so much is done via email or mobile devices, we sometimes do not realize the value of a personal phone call.
From "Business Quotes" "Anyone who thinks the customer isn't important should try doing without them"
Enjoy the remainder of your summer!
Sincerely,
Marty Miller, www.lawnexpressions.com/ www.yardcarddirectory.com/
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